Almost three quarters (74%) of small business owners think it is increasingly hard to rely on Christmas revenues due to the cost-of-living crisis, with 61% saying the season has not been the same since the Covid-19 pandemic.
A survey of independent business owners found peak season is becoming less reliable as a revenue driver, as the campaign calls upon the public to support their favourite small firms on this weekend’s Small Business Saturday.
Taking place tomorrow on 2 December the campaign’s mission is to support and celebrate the UK’s 5.5 million small businesses, encouraging people to 'shop local' and support small firms in their communities.
Small Business Saturday was originally founded by American Express in the U.S. in 2010, and it remains the principal supporter of the campaign in the UK. Over the decade the campaign has been running in the UK it has engaged millions and seen billions of pounds spent with small firms on Small Business Saturday.
Further research on behalf of Small Business Saturday and American Express also found that the peak festive season will be crucial to the fortunes of 86% of small firms, with over two thirds saying Christmas is their most profitable period and vital to sustaining their finances through the winter and tougher periods.
Kate Rumsey, owner, Rumsey’s Handmade Chocolate, said: “Having had slower than anticipated sales in September and October we are now really hoping for a strong festive season. It is not only vital to our business’ future but also massively sets the tone for next year, impacting investment decisions as well as the annual salary reviews, we are able to make for our wonderful team.
With fears of recession resurfacing, campaigners say small firms continue to face a raft of challenges and need focused support over the winter. Over three quarters (78%) of business owners feel they are being hit the hardest by economic challenges and 31% say inflation remains a key challenge.
On Small Business Saturday, customers across the UK go out and support all types of small businesses, both online and in bricks-and-mortar stores; from independent shops and restaurants to small service and b2b based businesses like accountants and plumbers. Many small businesses celebrate the day by hosting events, offering promotions, and collaborating with other local businesses.
Despite the ongoing economic challenges, Small Business Saturday’s data also showed that small businesses remain upbeat with almost half (45%) feeling confident about the next six months and 22% diversifying their operations to deal with hurdles. This includes a rising trend for collaboration amongst local businesses, as 73% team up to navigate economic challenges.
Mark Battistini, Owner of Fantastic Things in Dorset, said: "The festive season is our busiest time,” said “A good Christmas season is essential for our business and all the artisans, creators and suppliers who depend on us. Sales from Christmas need to propel us all the way through to Easter, so we really hope people shop with local small businesses this festive season.”
Michelle Ovens CBE, director of Small Business Saturday UK, added: “This time of year is crucial for small businesses and this research brings home just how uncertain it is becoming, with the turbulence of recent years.
“If we all make a conscious effort to support our favourite small businesses, we can collectively turn this situation around. Every penny spent with a small business, every like on social, every review posted, every recommendation shared has power within it, and it all ladders up to make the world of difference. Small businesses need us this winter, just as much as we need them.”
The Small Business Minister and the Mayor of London are among those who have already publicly supported this year’s campaign.
Small Business Minister Kevin Hollinrake said: “On this year’s Small Business Saturday, I urge everyone to join me in going out and supporting the small businesses that are the heart of our towns and cities as well as their local firms based online.
“Every local purchase this Christmas period is an investment in our local communities and the hard-working entrepreneurs that form the heart of the places we call home.”
The Mayor of London, Sadiq Khan said: “Small Business Saturday is a great initiative that celebrates smaller local businesses and the essential role they play in our communities. Small businesses are vital to London’s economy and we need to support them as they navigate the ongoing challenges of the cost of living crisis.
“I want businesses in the capital to thrive and I encourage Londoners to get involved this weekend. By supporting local businesses we can help build a better, fairer and more prosperous London for everyone.”
As well as encouraging the public to shop small, organisers are also urging people to support their favourite independents in other ways, whether it be leaving positive reviews or spreading the word amongst friends and family.
American Express' Dan Edelman said: “As the campaign moves into its second decade, it remains just as vital. We are proud to play our part in championing small businesses as long-standing principal supporter of Small Business Saturday UK, and through our Shop Small campaign, which encourages our Cardmembers to spend with independent, local businesses all year round.”
To learn more about Small Business Saturday visit - https://smallbusinesssaturdayuk.com
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